Updated October 28, 2026. Read these policies alongside the account, job and checkout details for your request. Purchase availability and terms must be confirmed before payment.
Service and current availability
MuseTalk.app is an independent browser service using MuseTalk. It is not affiliated with the MuseTalk research team. It processes an existing video and a supplied audio file; it does not promise text-to-speech, translation, photo animation, real-time calls or a public developer API.
Select the video, replacement recording and clip settings before submitting. Private uploads require sign-in. Review the job’s entitlement or credit quote and the checkout terms for any purchase. Input playback is a preparation step, not a generated lip-sync result.
Your rights and permissions
You must have the necessary rights and consent for the video, audio, likeness and intended use. Purchasing credits does not grant rights to another person’s image, voice or recordings. Follow applicable laws, platform rules and any disclosure obligations for altered media.
Do not use the service for fraud, impersonation without authorization, unlawful harassment or exploitation, or content that violates others’ rights. Do not attempt to access another account’s files, bypass usage limits or expose private download links.
Welcome credits
Each new verified account receives 10 free credits once, valid for 30 days. One credit covers one generated second, rounded up; each clip is 5–60 seconds. No card or automatic subscription is required. Credits cannot be transferred or redeemed for cash.
A technical failure releases reserved credits. A successfully delivered result uses the quoted credits, even if you later prefer different audio or footage. Further logins and additional login methods do not create another welcome grant. Earlier one-clip free entitlements retain their original terms and do not stack with this welcome offer.
Paid credits and plans
Subscription plans and one-time packs are shown on Pricing. Subscriptions support monthly or annual payment, with credits issued and expiring monthly. Before payment, review the chosen plan, price, currency, renewal terms, tax and final payable amount.
Paid jobs support 5–60 seconds. One credit covers one second, rounded up after frame alignment. Quotes expire and must be confirmed again after material changes. Monthly credits apply to the paid cycle without rollover; one-time pack credits last 12 months.
Delivery, failures and quality
A job is delivered only after its output is stored and verified for file, audio and duration requirements. Technical failures release the original reservation. A provider’s result URL alone does not prove completed delivery, and an uncertain response may need reconciliation.
Creative quality depends on input footage, facial visibility, speech and motion. Examine the full result for artifacts before use. Technical success is not a promise that every clip will meet your subjective preference. See the refund review process for a result you want us to examine.
Renewal, changes and cancellation
A monthly subscription renews until cancellation takes effect. You can stop the next renewal through Billing while retaining the current paid period. Upgrades and downgrades take effect next cycle. An independent, unexpired pack remains available after subscription cancellation.
Cancellation stops future renewals; it does not itself request a cash refund or restore a consumed trial. A refund or dispute affects the corresponding order and must not remove unrelated valid credits.
Availability and records
Keep your own copy of results within the displayed download period. The media schedule is 24 hours for finished inputs and seven days for outputs, with earlier deletion available for terminal tasks. Read Privacy for details and provider limitations.
Processing is asynchronous. We do not promise a fixed completion speed or an immediate stop after cancellation is requested. Service capacity, security or budget limits can pause new requests; accepted jobs retain their delivery or settlement path.
Service contact and your rights
MuseTalk.app is an independently operated service. For service or account questions, use Contact or email support@musetalk.app. Nothing on this page removes rights that applicable law requires. Request a purchase review within 14 calendar days of the relevant payment. Fully unused purchases and eligible unused portions of partly used purchases follow the cash-refund conditions.